| Build a Website - Frequently Asked Questions
We know you have some questions you need answers to. Here are some of the questions you might have in mind.
if you need if you need any further information.
What is the Webmama?
It's an all-in-one budget website system for you to go online fast. You get to control, update and manage your own website even if you don't know any HTML.
What are the advantages of using Webmama?
It's convenient, easy and saves you money. The all-in-one package means you'll enjoy easy convenience because we'll register for you your domain name, help you set up the web hosting, configure your email addresses and pre-design the website for you. You can quickly and easily update your website any time, any where on anyone's PC or laptop with internet connection. Plus you don't need to download or install anything in your computer. It's all online. You are in full control of your website because you can make changes to your website any time you want to without having to go through a webmaster.
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How much does the Webmama cost?
The Webmama all-in-one website system is priced at GBP 149 per year. That's it. No hidden fees. Just one flat fee for the website, web hosting and domain name.
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What do I get when I buy your Webmama Website?
Each Webmama Package comes with:
- Domain name (.com/.net/.org/.uk/.info/.biz and others TLDs)
- Web hosting (150 Mb)
- 5 email accounts
- Unlimited web pages
- Photo album
- Contact form
- Free template customisation
- Ongoing help and support
- Easy-to-use help tutorials
- Email support 24x7 and phone support during business hours
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Do I need to know HTML to use your Webmama?
No, the Webmama is designed for people who don't know HTML. Updating your website is as easy as typing into a Word document!
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Must I download the software to use your Webmama?
You don't have to download or install anything in your PC. Your Webmama sits on a web server so you can access and update your website to make changes any time you want to, from any where in the world as long as you have an Internet connection.
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What must I have in order to use your Webmama?
You need to have web browser. Mozilla, Firefox, IE5+
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How easy is it to customize my website when I buy Webmama?
Very easy! To get your website customized, just provide us these 2 items: your company logo (in JPEG format) and minimum 5 digital photographs of your business, product or service. First, we'll change the existing design of your website header and body with these materials, unique to your specifications. Next, you type your text and add photos to the website using our special online website editor. You don't need to learn HTML, ever! Just type and save! Changes are immediate so you can see the changes you've made to your website instantly!
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Does Webmama Website include web hosting?
Yes, the price includes web hosting because we want you to focus on your business and leave the technical stuff to us.
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Do I get email accounts? How many do I get?
You get 5 email accounts.
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How many web pages can I create using Webmama?
You can create unlimited web pages.
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Can I add my company logo to the website?
Yes, email it to us and we'll add it for you when we customize your website.
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What's a website customisation?
A website customisation is where you need to change the looks of your website, i.e. you have chosen a template but need to change the images and colors of the template. Simply let us know the template number and provide us with your images & logo and we will change the entire looks of the template (remember template customisation is totally free of charge when you place an order with us).
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I already bought a domain name. Can I use it with your Webmama?
You can use your already bought domain name but there's no rebate in the price.
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How long will it take to insert text and photos to my website?
It depends on you. Once we set up the website for you, you can start typing in content and putting in photos. If you have all your materials and information ready, it should take no more than couple of days for initial website setup on your part. Of course, off and on you should make changes to your website too so it's a work-in-progress really.
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What about re-sizing photographs? How will I do this?
We'll teach you how to resize photos easily and quickly in our tutorials.
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What about search engine optimisation?
All our templates are fully optimized for search engines and you have the full freedom to use your own Meta tags on each and every page. Of course, we will do the initial search engine submission, but if you need guaranteed results we suggest you to visit our advance page to learn more about our paid services.
How about help and support?
You can email us any time if you need help or guidance or support or telephone support during business hours. We'll also provide you with our comprehensive tutorials and step-by-step guidance via email. You'll always have someone to contact if you need answers.
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I see you have some example websites. Are these real websites or just samples?
What you see are real clients Many have been users for more than 3 years now. Feel free to email them (their contact details are on their websites) to ask them how easy it is to use our product and services.
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What if I need more answers? Who can I contact?
You can contact us by phone or email. See our contact information
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Can I add e-commerce functions to Webmama?
Sure. We have a special e-commerce solution which lets you sell products directly from your Webmama.
Contact us to get more details or visit our page.
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Can I add Youtube, flash videos and pdf files to Webmama?
Definitely! Our easy-to-use HTML page editor is fully geared up to carry out this kind of tasks.
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Can I get Webmama to design a brand-new website design?
Sure! If for some reason you do not like any of the design from our template design gallery, we can indeed design a fresh brand-new website, please visit our page to learn more about this service.
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How do I buy Webmama?
Here's how you can buy Webmama.
- Sign up for a free 30-day trial account to try out our easy-to-use website building tools.
- Once you are happy simply go through one page checkout process (full instructions are available at the checkout)
- If you need to customize your website then send us your logo, few photos and the preferred color, we then update the template with your content and link it to our system for you to manage.
- Then simply going forward type in your text and upload your photos.
Our support centre are open 24x7 to help you, simply send us a support ticket and one of our support team member will get back to you within a hour.
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Feel free to call us if you have any specific question which has not been coved above. |
